Privacy Policy
Who we are
Frank Bacon, a leading manufacturer of testing and inspection equipment, is headquartered in Warren, Michigan, USA. This Privacy Policy explains how our organization uses the personal data we collect from you when you use our website, https://frankbacon.com/. By using our website, you agree to the following terms.
What Data Do We Collect?
The data we may collect about you falls into the following categories:
- Your name and company name
- Payment processing information
- Company or business postal address
- Company or business email address
- Business landline or mobile telephone number
- Delivery details
- Other non-sensitive personal information
- Your industry interests
- Your job title or job role
- Company business information
- Top-level demographic information
How Do We Collect Your Data?
You directly provide Frank Bacon with most of the data we collect. We collect data and process it when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on our message boards or via email.
- Use or view our website via your browser’s cookies.
How Will We Use Your Data?
Frank Bacon collects your data so that we can:
- Respond to inquiries, process your order, and manage your account.
- Contact you for research purposes or inform you about special offers and other services, in accordance with your contact preferences. We will obtain your consent where appropriate. If you no longer wish to receive communications from us, please follow the “unsubscribe” instructions provided in any of those communications.
- Conduct analysis to improve our products and services.
- Fulfill any other purposes specifically permitted by law.
How Do We Store Your Data?
Marketing: Subject to applicable laws, Frank Bacon uses collected data for marketing purposes, providing information via mail or email. Users may opt out at any time by clicking an “unsubscribe” link in our emails. Opt-out requests will be processed within 10 business days.
Customer and Technical Support: We use email for customer service and technical support. We may contact customers to resolve issues or proactively notify them about potential technical problems.
Transactions: Frank Bacon processes data, including contact and billing information, for individuals conducting transactions. While we collect payment details, we do not store payment card numbers or security codes. We use transaction data to verify identity and ensure proper billing and shipping.
Frank Bacon retains personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide services, comply with legal obligations, resolve disputes, and enforce contracts.
What Are Cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior details. When you visit our website, we may collect information through cookies or similar technologies.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality (e.g., product add to cart features).
- Performance & Functionality Cookies: Collect browsing data to enhance website experience.
- Analytics & Customization Cookies: Gather information to improve website efficiency and marketing.
- Advertising Cookies: Track browsing history to provide personalized ads.
- Social Networking Cookies: Enable social media sharing and may also be used for advertising.
Your Data Protection Rights
Frank Bacon ensures that you are aware of your data protection rights:
- Right to Access – Request copies of your personal data.
- Right to Rectification – Request correction of inaccurate or incomplete information.
- Right to Erasure – Request deletion of your personal data under certain conditions.
- Right to Restrict Processing – Request limitation on data processing under certain conditions.
- Right to Object to Processing – Object to our processing of your personal data under certain conditions.
- Right to Data Portability – Request that we transfer your data to another organization or directly to you under certain conditions.
If you make a request, we will respond within one month. To exercise these rights, please contact us:
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
By email: sales@frankbacon.com
By phone: 586-756-4280